Contact
Reviralis Contact: Customer Service Phone, Email and Addresses
Reviralis customer service for tracking and refunds on placed orders is the order desk, +1 (302) 200-3480, or [email protected]. This website has its own inbox for page errors and privacy. The bottle label prints a third address, [email protected], and no phone number. Use the order desk for anything about a purchase.
Written by the Reviralis label deskUpdated
Start here01
How do you contact Reviralis customer service?
Call the order desk at +1 (302) 200-3480 or write to [email protected]. That desk handles tracking, changes and refunds on placed orders, and it is the right first contact for anything about a purchase.
Have your order ID ready. Hours for the order desk are not printed on the sales page, so call and leave a message if it is closed.
Three contacts exist, and they reach different people. The table says which to pick.
| Contact | Use it for | Cannot help with |
|---|---|---|
| Order desk: +1 (302) 200-3480 and [email protected] | Tracking, changes and refunds on placed orders | Errors on these pages |
| This website: [email protected] | Page errors, typos, privacy, press | Any order question |
| Label distributor: [email protected] | Questions about the product itself | Our orders (different desk) |
All contacts02
What are the Reviralis phone number, email and address?
The Reviralis order desk phone number is +1 (302) 200-3480. The cards below list every phone, email and mailing address we hold, with a note on what each is for.
The office and returns addresses are mail only. Nobody sells from them, and they are not stores.
Help with placed orders
Order desk (BuyGoods). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1515 Broadway, Floor 11
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
1 Liberty Plaza, Floor 23
New York, NY 10006
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Distributor on the label
Phyto Thrive Labs, Largo, FL 33773
The label prints [email protected] and no phone number. These differ from the order desk above; for order help and refunds, use the order desk.
The sales page is the seller's own site (Reviralis sales page). Check there if a contact above does not answer.
Gather your order ID, the name and email used at checkout, and the pack you bought. For a return, add the number of bottles. A short, complete message gets a faster answer than a long one with gaps.
Do not send card numbers or health details by email. The order desk does not need them to find an order, and this site's inbox never needs them.
This website03
When should you write to this website instead?
Write to [email protected] when you spot a wrong fact, a typo or a broken link, or when you have a privacy or press question. Hours are Mon-Fri 9:00am-5:00pm ET.
This inbox cannot see orders, change them or issue refunds. Mail about a purchase here will only be redirected to the order desk, which delays you.
Name the page and the line when you report an error. We check it against its source and fix it. The editorial standards explain how.
The label04
Why does the bottle show a different email?
The bottle label names Phyto Thrive Labs, 11870 62nd St. N, Largo, FL 33773, with [email protected] and no phone number. That is the distributor, not the order desk.
Q: Which one handles my refund? A: The order desk. Refunds run through the seller, so the label's address is for questions about the product.
Label distributor
Phyto Thrive Labs, Largo, FL. Email only. Use it for a question about the capsules.
Order desk
Phone and email. Use it for your order, its tracking, a change or a refund.
The label does not name a manufacturer. Reviralis Complete is a dietary supplement, not a medicine, and a contact here cannot give you medical advice.
Reviralis: from $49 a bottle60 capsules a bottle · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day money-back guarantee
See packsReturns05
Where do you send a return?
Call the order desk first, then mail the bottles to the returns address in New York. Put your full name, email and order ID in the package.
The buyer pays return shipping, so use a tracked service. The refund follows 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for your card issuer to post it. The sales page lists a 60-day money-back guarantee and says a refund is possible even if the bottle is empty. Confirm the live terms at checkout (Reviralis sales page).
- Day 0
Order and keep the email
Your order ID is what the desk needs. The brief says the 60 days count from the date of purchase.
- Days 1-60
Use it as the label says
Two capsules a day with water. Keep every prescribed medicine going. Confirm the live policy on the checkout page.
- By day 60
Ask for your money back
Call +1 (302) 200-3480 with your order ID before day 60, or write to [email protected]. The sales page says an empty bottle is accepted.
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
The steps are on the refund policy page and the guarantee page.
Health concerns06
Who do you call about a side effect or a health question?
Call a clinician or pharmacist about a side effect or a health question. A reaction that feels serious needs emergency care, not a customer service line.
You can also report an adverse event to the FDA through MedWatch (FDA, MedWatch). Keep taking any medicine a clinician prescribed, including an antiviral. Reviralis is not an antiviral, and herpes has no cure (CDC, About Genital Herpes).
Fever with a stiff neck, or a sore near the eye, needs care right away. Do not wait for an email reply.
Reviralis: from $49 a bottle60 capsules a bottle · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day money-back guarantee
See packsFAQ07
Contact questions
What is the Reviralis customer service phone number?
The order desk number is +1 (302) 200-3480. It handles tracking, changes and refunds on placed orders. The bottle label prints no phone number, so this is the number to use for a purchase.
What is the Reviralis customer service email?
Use [email protected] for tracking, changes and refunds on placed orders. Put your order ID in the subject line. The label's [email protected] is the distributor's address, a different desk.
Can this website cancel or change my order?
No. This website does not take payment or see orders. Call or write to the order desk with your order ID. The cancel order page lists the steps and what to have ready.
What are the hours of the order desk?
The sales page does not print hours for the order desk. This website's inbox answers Monday to Friday, 9:00am to 5:00pm ET. Leave a message with your order ID if the order desk is closed.
Is the New York address a store?
No. The office and returns addresses are for mail only, with no walk-in sales. Call the order desk before you send anything to the returns address, and include your order ID.
How do I report a mistake on this website?
Email the website inbox with the page name and the line you think is wrong. We check it against its source and fix it. That inbox also takes privacy and press questions.
Who wrote this08
Written and reviewed by
Pages built from the label, the order page and linked NIH, FDA, FTC, Mayo Clinic and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a USA Authorized Reviralis Retailer. It is not the manufacturer or the distributor named on the label. We earn money when you buy through our order links.
Keep reading
More about Reviralis
USA Authorized Reviralis Retailer
Ready to try Reviralis?
Read the label warning, check your medicines with your doctor or pharmacist first, then pick a pack. Six bottles cost the least per bottle; three and six ship free in the US; every pack carries the 60-day money-back guarantee.
- Secure checkout on the sales site
- 60-day money-back guarantee
- Ships from the U.S.