Refund policy
Reviralis Refund: How to Return Bottles, Where to Send Them and Timing
To get a Reviralis refund, contact the order desk with your order ID, then mail the bottles to the returns address with a tracked service. The buyer pays return shipping. The refund follows 3 to 5 business days after the returned bottles are credited, then 5 to 10 days for the card to post it.
Written by the Reviralis label deskUpdated
The steps01
How do you get a Reviralis refund?
Contact the order desk first, then mail the bottles to the returns address and wait for the credit. The refund follows once the bottles are credited.
The refund comes under the 60-day money-back guarantee on the seller's sales page (Reviralis sales page). This site does not process refunds. Ireviralis is a USA Authorized Reviralis Retailer and not the maker.
Find your order ID
It is in your confirmation email. Have your full name and email address ready too.
Contact the order desk
Call +1 (302) 200-3480 or email [email protected]. Say you want a refund under the 60-day guarantee.
Mail the bottles
Send them to the returns address with a tracked service. You pay the postage.
Keep your proof
Save the receipt and tracking number until the refund posts.
- Day 0
Order and keep the email
Your order ID is what the desk needs. The brief says the 60 days count from the date of purchase.
- Days 1-60
Use it as the label says
Two capsules a day with water. Keep every prescribed medicine going. Confirm the live policy on the checkout page.
- By day 60
Ask for your money back
Call +1 (302) 200-3480 with your order ID before day 60, or write to [email protected]. The sales page says an empty bottle is accepted.
- Then
Mail with tracking
Send the bottles to the returns address with your full name, email and order ID. Return postage is on you.
Where to send02
What is the Reviralis return address?
The returns address is 1 Liberty Plaza, Floor 23, New York, NY 10006, USA. Confirm it with the order desk before you mail anything.
It differs from the New York office address, 1515 Broadway, Floor 11, New York, NY 10036, USA, and from the label distributor in Largo, Florida. Send returns only to the returns address. Mail sent to the wrong office may delay the credit.
| Returns | 1 Liberty Plaza, Floor 23, New York, NY 10006, USA |
|---|---|
| Office | 1515 Broadway, Floor 11, New York, NY 10036, USA |
| Label distributor | Phyto Thrive Labs, 11870 62nd St. N, Largo, FL 33773, [email protected] |
| Order desk | +1 (302) 200-3480 or [email protected] |
Write your full name, email and order ID inside the parcel. The returns desk needs all three.
Timing03
How long does a Reviralis refund take?
The refund is made 3 to 5 business days after the returned bottles are credited. Your card issuer then takes 5 to 10 days to post it.
Worked example: bottles credited on a Monday means a refund issued by the following Monday at the latest, counting business days. The card then needs up to 10 more days. We give no delivery time for the parcel itself, because none is printed.
Parcel in transit
Not timed. Track it and ask the desk about arrival.
Credit, then refund
3 to 5 business days after the returned bottles are credited.
Card posting
5 to 10 days for the card issuer to show the money.
Used bottles04
Can you return an empty Reviralis bottle?
The sales page says a refund is possible even if the bottle is empty. Confirm that with the order desk before you return it.
That is the seller's wording, and the live policy is on the checkout page. Keep the empty bottle, since the desk may ask for it. Do not throw it away until the refund has posted.
Reviralis: from $49 a bottle60 capsules a bottle · 2, 3 or 6 bottles · free US shipping on 3 and 6 · 60-day money-back guarantee
See packsWhat it costs05
Who pays for Reviralis return shipping?
You do. The buyer pays return shipping, and the refund covers the product price only.
A tracked service costs more than a plain stamp, and it protects you. If the parcel is lost, tracking shows where. Without it, a refund can stall while you try to prove the return.
- Choose a service that gives a tracking number.
- Photograph the bottles and the packed parcel.
- Keep the postage receipt with your order ID.
If it stalls06
What if your Reviralis refund does not arrive?
Wait out the stated timing, then write to the order desk with your order ID and tracking number.
If the card shows nothing after 5 to 10 days from the refund date, ask your card issuer too. If neither helps, keep a dated record of every message. The contact page lists each desk and what it covers.
Before you return07
Should you stop Reviralis before you return it?
If you feel unwell, stop and ask a clinician. A return is a money matter, and a symptom is a health matter.
The label warns about antidepressants, blood thinners and medicines for the nerves or heart, and says not for anyone under 18. Report a bad reaction to FDA MedWatch (FDA, MedWatch). Keep any prescribed antiviral as directed. Reviralis is not an antiviral (CDC, About Genital Herpes).
Help with placed orders
Order desk (BuyGoods). Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
1515 Broadway, Floor 11
New York, NY 10036
Mail only. No walk-in sales.
Returns (New York)
1 Liberty Plaza, Floor 23
New York, NY 10006
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Distributor on the label
Phyto Thrive Labs, Largo, FL 33773
The label prints [email protected] and no phone number. These differ from the order desk above; for order help and refunds, use the order desk.
See also the 60-day guarantee and how to cancel an order.
Go to the seller's order pageFAQ08
Reviralis refund questions
How do I get a refund on Reviralis?
Contact the order desk with your order ID, say you want a refund under the 60-day guarantee, then mail the bottles to the returns address with tracking. The buyer pays return shipping. Confirm the steps with the desk first.
What is the Reviralis return address?
The returns address is 1 Liberty Plaza, Floor 23, New York, NY 10006, USA. Confirm it with the order desk before posting. Include your full name, email and order ID inside the parcel so the desk can match it.
How long does a Reviralis refund take?
The refund is made 3 to 5 business days after the returned bottles are credited. Your card issuer then takes 5 to 10 days to post it. The parcel's own transit time is not printed, so we give none.
Can I return Reviralis if I used it all?
The sales page says a refund is possible even if the bottle is empty. Ask the order desk to confirm before you send it. Keep the empty bottle and your proof of purchase until the refund has posted.
Do I pay to send Reviralis back?
Yes. The buyer pays return shipping, and the refund covers the product price. Use a tracked service so the bottles can be confirmed on arrival. Keep the postage receipt with your order ID.
Who do I contact about a Reviralis refund?
Contact the order desk by phone or email with your order ID. This site's own address handles pages and privacy, not orders. The contact page lists each desk and says what it can help with.
What details do I need to return Reviralis?
You need your full name, email and order ID, written inside the parcel and quoted to the desk. A tracking number from a tracked service is also wise. Without those details the returns desk may not match your parcel.
Who wrote this09
Written and reviewed by
Pages built from the label, the order page and linked NIH, FDA, FTC, Mayo Clinic and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site for a USA Authorized Reviralis Retailer. It is not the manufacturer or the distributor named on the label. We earn money when you buy through our order links.
Keep reading
More about Reviralis
USA Authorized Reviralis Retailer
Ready to try Reviralis?
Read the label warning, check your medicines with your doctor or pharmacist first, then pick a pack. Six bottles cost the least per bottle; three and six ship free in the US; every pack carries the 60-day money-back guarantee.
- Secure checkout on the sales site
- 60-day money-back guarantee
- Ships from the U.S.